SHIPPING POLICY

1.Shipping processing times

    All orders are processed within the same business day (excluding weekends and holidays) after the order is placed. Please note that during high volume periods, processing time may take longer than usual.

    2.Shipping methods and delivery time

    *Peninsula shipping rate*

    • Standard shipping: 48-72 hours / - €
    • Express shipping: 24-48 hours / €4.99
    • FREE SHIPPING: For purchases over €19.99!

    *Rates for the Balearic Islands / Canary Islands / Ceuta and Melilla.

    • Balearic Islands, Ceuta and Melilla: 24-48 hours / €5
    • Canary Islands: 24-48 hours / €5
    • FREE SHIPPING: On orders over €19.99!

    *Andorra shipping rates*

    • Express shipping: 24-48 hours / € 4.99
    • FREE SHIPPING: For purchases over €19.99!

    3.Shipping restrictions

    We do not ship internationally (FOR THE MOMENT).

    4.Follow-up orders

    Once your order has shipped, you will receive an email (provided you put it in the box before ordering) with a tracking number. You can track your order using the tracking number on the company's website.

    5.Damaged or lost items

    If you receive a damaged item or your order is lost in transit, please contact us. We will work with you to resolve the issue as quickly as possible, which may include providing a refund or replacement.