FAQ

What devices can Glucody stickers and patches be used with?

Glucody stickers and patches are perfect for almost all Dexcom, Medtronic, Abbott Freestyle Libre, and Novo Nordisc devices. They are made for continuous glucose monitors, pumps, and pens, however, we have seen them used for many other reasons!

How many patches or stickers come in each package?

You choose the quantity you want; patches are usually in packs of 10 units, stickers can be obtained individually or in packs. Check out our catalogue to see all the options.

How long does Glucody last on the devices?

Glucody adhesive is known to last at least 10-14 days when skin and sensor preparation and application instructions are followed.

Who can use Glucody products?

Glucody is recommended for both children and adults who use diabetes-related devices. They are designed for active people who refuse to be limited by diabetes.

 

What are Glucody products made of?

Glucody patches are made from a cotton-spandex blend for maximum comfort and flexibility. Our unique adhesive is latex-free, hypoallergenic acrylic and 100% medical grade.

Glucody stickers are made of high-quality vinyl for maximum adhesion to the device and are completely resistant to water, sweat and friction.

Waterproof? Our patches and stickers have a high-quality adhesive, but feature a polyurethane material that makes them 100% waterproof.

Decorative patches are made of non-woven, non-fraying polyurethane and 100% acrylic adhesive.

 

Will these work for me if I am allergic to adhesives?

You bet! Our adhesive is gentle on the skin and doesn't irritate like other brands you've tried. That being said, we don't recommend it for people with skin conditions or extremely sensitive skin.

 

Can I use it while exercising, swimming, showering, etc.?

The adhesive is waterproof. Do whatever you want whether it is outside or inside, it will not peel off easily.

 

Can I apply the patches or stickers myself?

Yes, definitely. That being said, sometimes you may need help and need to ask for help. As you get used to using them, it will become easier to apply them yourself.

 

Adhesive remover?

You know it! We make strong adhesive patches, so we had to make something that would help you remove them when the time comes. (coming soon)

Specifically created using a blend of oils with a dropper applicator. This allows you to get to those hard to reach adhesive areas to remove your devices smoothly!

 

Is it okay to cover the sensor? Will I still get an accurate reading? (Guardian and Freestyle Libre users)

Yes ! Covering your sensor with a Glucody patch or sticker will not affect your ability to get accurate readings.

 

Are the patches reusable?

Unfortunately, each patch is single use only.

 

How long does shipping take?

Standard shipping takes approximately 3-5 business days to receive. Premium shipping will take 1-3 business days!

 

How can I speak to a representative?

Our chat agents are always available to help with any general queries. If your question or concern is a little more complex and needs to be escalated, our in-office team will respond within 1-2 business days, we also have a WhatsApp available: +34 601 60 83 66.

 

Our opening hours are Monday to Friday, from 9:00 a.m. to 5:00 p.m.

 

What is your refund policy?

Glucody has a 30-day hassle-free money back guarantee. If for any reason you have any issues with our patches, return them within 30 days for a full refund.

 

How do I use my discount code?

Discount codes can be applied at checkout on the payment screen. Codes cannot be combined, so be sure to use the one that saves you the most.

How can I support Glucody?

Are you interested in working with us? That's our pleasure! Send us an email to info@glucody.com with your proposal, and we will respond as soon as possible.